Insight Series – Ideas in Action: Industry Partners
Workshop
2025-11-20 | 05:20 PM - 06:20 PM | Room 203-204-205 - level 2
Join us for a discussion on how customer-driven innovation is transforming our industry from redefining value to co-creating solutions alongside our clients. We will explore where innovation really starts and how broadening the definition of “the customer” can unlock new opportunities for relevance and growth. Participants will walk away with practical tools and fresh case studies showing how to spot emerging needs early, collaborate with customers throughout the journey, and measure innovation by its real impact, not just satisfaction scores.
About Insight Series
For these 1-hour sessions we will deep dive into a specific theme. Each session will feature a 15-minute presentation from this year’s UFI Award Winner followed by a 45-minute workshop-style discussion with attendees.
